Login

Hub Documentation

Step-by-step screenshots for registering and logging in, by role.

For JA staff, coordinators and volunteers working at a national JA office. Accounts live in JA ID (Okta) — the same login used across JA’s global systems.

Creating an account

  1. 1
    Role picker on the registration page, showing JA Staff and Educator cards

    Pick your role and country

    On /hub/register, choose “JA Staff,” then select your country from the list.

  2. 2
    Registration form filled in with email, first and last name

    Fill in your details

    Your role and country carry over automatically — just add your email and name.

  3. 3
    Account Registration Submitted confirmation page

    Submitted — check your email

    An activation email from Okta (noreply@okta.com) arrives within a few minutes.

  4. 4
    Okta sign-in screen for Gen-E Admin

    Activate, then sign in with Okta

    Activate from that email and set a password — you’ll use this same Okta screen every time afterwards.

Logging back in

  1. 1
    Individual Login email gate

    Enter your email

    Already registered? Go to /hub/login and enter the same email address.

  2. 2
    Okta sign-in screen for Gen-E Admin

    Signed straight into Okta

    A matching account sends you directly to Okta’s sign-in screen.

For teachers and school staff supporting students through Gen-E. Educators register on the same page as Individual/JA Staff, but sign in passwordlessly via a one-click email link instead of Okta.

Creating an account

  1. 1
    Role picker on the registration page, showing JA Staff and Educator cards

    Choose “Educator”

    Same registration page as Individual/JA Staff — pick “Educator” instead, then your country.

  2. 2
    Registration form filled in for an Educator, with Education Level and School fields

    Fill in your details, school included

    Educators also choose an Education Level and search for their school by name.

  3. 3
    Suggest-a-new-school form with name, address and zip code fields

    Can’t find your school?

    Suggest a new one right on the form — name, address and zip code.

  4. 4
    Check Your Email confirmation page from the login service

    No activation step — straight to sign-in

    There’s no approval queue for Teachers. Submitting takes you straight into the sign-in flow below.

Signing in (new or returning)

  1. 1
    Sign-in email with a "Sign in to Gen-E" button

    A one-click sign-in link

    Gen-E emails a button-style link, valid for 5 minutes and usable once.

  2. 2
    Signing you in transition screen

    Click it — you’re in

    Opened in the same browser, it signs you in automatically in under a second.

  3. 3
    Confirm sign-in screen with a Sign in button

    Opened elsewhere? Confirm first

    Clicking the link in a different browser or app shows a confirm screen instead — a safeguard so an email scanner can’t use up the link for you.

  4. 4
    Link not valid error page

    Link expired or already used

    Links only work once and expire after 5 minutes — just go back to /hub/login and request a new one.

For student teams running a JA Business. One shared account per team, under a shared business email — no individual logins, no password.

Creating a business

  1. 1
    Register Your JA Business form filled in with email, education level, country, team size and business name

    Fill in your business details

    Shared team email, education level, country, number of team members and business name.

  2. 2
    JA Business Created confirmation page

    JA Business created

    Now log in using that same business email.

Logging in

  1. 1
    JA Business Team Access email gate

    Enter your team’s email

    Go to /hub/login-to-the-ja-business-portal and enter your shared business email.

  2. 2
    Check Your Email page with What to do next steps

    Check your email

    A secure sign-in link arrives — no password needed, click it to be logged in automatically.